Capital Insight Research Services Capital Insight Research - Loader
Capital Insight Research SEBI Registered Research Analyst
SEBI Reg. INH000029306 8965067276 capital.insightresearch0503@gmail.com
SEBI Verified INH000029306
Market Risk Disclaimer
Market Risk Disclaimer
Investments in the securities market are subject to market risks. Read all related documents carefully before investing. Research reports are for informational purposes only and do not constitute personalised investment advice. Investments in the securities market are subject to market risks. Read all related documents carefully before investing. Research reports are for informational purposes only and do not constitute personalised investment advice.
Resolution Process

Three-step escalation framework

Begin at Step 1. Escalate only after receiving a response or after the response window has elapsed for the current level.

1
Compliance Department First Contact
Write to our compliance team with full details of your complaint. Email us at support@capitalinsightresearch.in or call 8965067276. The assigned executive will acknowledge and revert on redressal of the complaint within the specified timeline.
5 working days support@rkresearchsolution.com 8965067276
2
Senior Authority Escalated Review
If your concern remains unresolved after Step 1, escalate to the highest authority at M/s Rk Research Solutions by writing to support@rkresearchsolution.com. This escalation ensures your grievance is reviewed at the most senior decision-making level.
15 working days support@rkresearchsolution.com
3
SEBI Regulator Final Escalation
If still unsatisfied after Step 2, you may escalate the matter to SEBI, the market regulator, at www.sebi.gov.in. You may also lodge your grievance on the SCORES platform or approach any SEBI regional office directly.
SEBI Regulator scores.sebi.gov.in
Important Escalation Protocol

Marking a copy of your email to all levels simultaneously does not constitute escalation. Complaints must begin at Level 1. Escalation to the next level is valid only through a separate, independent email sent after either (a) the response window for the current level has expired, or (b) a reply has been received from that level.

Contact Directory

Designated officers

Reach the right person based on your concern. Call during the listed working hours for a direct response.

NS
Customer Care
Neha Soni
Office No 203, 06, New Anjani Nagar, Badi Bhamori, Indore, Madhya Pradesh, 452001
8518059659
9:00 AM – 5:00 PM
NS
Head of Customer Care
Neha Soni
Office No 203, 06, New Anjani Nagar, Badi Bhamori, Indore, Madhya Pradesh, 452001
8965067276
9:00 AM – 5:00 PM
NS
Compliance Officer
Neha Soni
Office No 203, 06, New Anjani Nagar, Badi Bhamori, Indore, Madhya Pradesh, 452001
8965067276
9:00 AM – 5:00 PM
NS
Principal Officer
Neha Soni
Office No 203, 06, New Anjani Nagar, Badi Bhamori, Indore, Madhya Pradesh, 452001
8965067276
9:00 AM – 5:00 PM

Investor Grievance Redressal

We are committed to resolving investor grievances in a transparent, fair, and timely manner.

Before filing a complaint with SEBI, investors are advised to first approach the concerned Research Analyst (RA).
1
Contact the Research Analyst

The above-mentioned details facilitate complainants in approaching the concerned Research Analyst before filing a complaint with SEBI.

View BSE Circular
2
Resolution Timeline

We strive to resolve all grievances within 21 working days from the date of receipt.

3
Escalate to SEBI SCORES

If your grievance is not resolved within the specified timeframe, you may escalate it through the SEBI Complaints Redress System (SCORES).

Visit SCORES Portal
4
Online Dispute Resolution (ODR)

If you remain unsatisfied with the resolution provided through our support or the SCORES platform, you may initiate proceedings through the Online Dispute Resolution Portal.

Visit ODR Portal
Regulatory Portals

External redressal resources

Access SEBI's official platforms and the ODR framework if internal resolution is unsatisfactory.

SEBI Official Portal
Lodge a complaint directly with the Securities and Exchange Board of India. Write to any SEBI regional office if preferred.
Visit SEBI
SCORES Web Portal
SEBI's Complaints Redress System (SCORES) lets you file, track, and follow up on grievances against SEBI-registered entities online.
Open SCORES
ODR Portal Online Dispute Resolution
Established under SEBI Circular SEBI/HO/OIAE/OIAE_IAD-1/P/CIR/2023/131 (July 31, 2023). Provides conciliation and online arbitration for disputes in the Indian securities market.
Open ODR Portal
Capital Insight Research